chefscientist
Aug 25, 04:22 PM
Apple could start improving their customer service by:
- Combining "Pro Care," and ".Mac"
- Offering online apple care support for .mac members
- Extending their standard warranty
- The ability to serve people at the apple store as they walk in (for minor issues). Who in the world came up with this appointment crap?:confused:
- Allowing apple users to subsrcibe to apple learning events in iCal.
- Combining "Pro Care," and ".Mac"
- Offering online apple care support for .mac members
- Extending their standard warranty
- The ability to serve people at the apple store as they walk in (for minor issues). Who in the world came up with this appointment crap?:confused:
- Allowing apple users to subsrcibe to apple learning events in iCal.
severe
Jun 15, 06:23 PM
I'm not sure where you are getting your information from, but it doesn't match my experience at BB this morning...
Likewise. The GF and I stopped by our local BB just after opening this morning as well. As much as I don't particularly like BB, our location made it as painless a procedure as it could be. One iPhone each. In and out in a few minutes, with a 10am appointment made for pickup on the 24th. And a promise of a call for confirmation before then.
BTW, the GF used a gift certificate for the preorder and will use the remainder when she picks up the phone. Absolute zero out-of-pocket for her. I'm glad I tagged along today, having heard of the disaster elsewhere.
Good luck to those of you still looking to preorder.
Likewise. The GF and I stopped by our local BB just after opening this morning as well. As much as I don't particularly like BB, our location made it as painless a procedure as it could be. One iPhone each. In and out in a few minutes, with a 10am appointment made for pickup on the 24th. And a promise of a call for confirmation before then.
BTW, the GF used a gift certificate for the preorder and will use the remainder when she picks up the phone. Absolute zero out-of-pocket for her. I'm glad I tagged along today, having heard of the disaster elsewhere.
Good luck to those of you still looking to preorder.
z4n3
Apr 25, 02:50 PM
So does this mean I can get a refund on my 2 year old 3GS and 1st gen iPad :rolleyes:
EagerDragon
Aug 25, 06:38 PM
When I read a lot of posts where people complain about Apple service, it seems that it is offten from non-US. Is this my imagination or does Apple need to kick the Arse of their international support groups?
:D
:D
EagerDragon
Sep 19, 04:47 AM
Hope they do the upgrade soon. However I plan to buy in summer 2007 when they release Leopard and Santa Rosa.
Gatesbasher
Mar 31, 09:06 PM
Yeah! That's what'll happen!
Or they'll do further research and realize that the implications in this SINGLE ARTICLE might not be 100% true.
To the everyday user this means NOTHING as they have no knowledge of what open truly means, and therefore can't take advantage of it.
To the users who actually have the knowhow to utilize open source operating systems, this might mean a minor hinderance, but not a complete game changer.
And for clarification, the former is the vast majority.
Did no one notice the obvious bias in this article? It's slanted, and the author clearly thinks that Google has been wrong this entire time.
The everyday user has been buying Android phones in large numbers because they're cheap and are available on more carriers. This is not about everyday users, it's about the Fandroids who have been screaming "'Open' good, 'closed' bad!!" at the top of their lungs for the last three years.
I stand by my three groups: 1�indiscriminate Apple-haters (like you), 2�people who just want a team to root for: "Go Android!!" Right or wrong, and 3�the true believers in the open-source religion.
Now as I said before, the only truly "open" phones would be FreeRunners that Stallman assembles in his Mom's basement from components gleaned from dumpsters and hands out for free, so I have no idea what new savior they'll turn to to save them from the tyrant Jobs. Be funny if it was Microsoft!
And no, I see no "bias" in the article�I think you're using the Rupert Murdoch definition: "Facts I don't want anybody to hear."
Or they'll do further research and realize that the implications in this SINGLE ARTICLE might not be 100% true.
To the everyday user this means NOTHING as they have no knowledge of what open truly means, and therefore can't take advantage of it.
To the users who actually have the knowhow to utilize open source operating systems, this might mean a minor hinderance, but not a complete game changer.
And for clarification, the former is the vast majority.
Did no one notice the obvious bias in this article? It's slanted, and the author clearly thinks that Google has been wrong this entire time.
The everyday user has been buying Android phones in large numbers because they're cheap and are available on more carriers. This is not about everyday users, it's about the Fandroids who have been screaming "'Open' good, 'closed' bad!!" at the top of their lungs for the last three years.
I stand by my three groups: 1�indiscriminate Apple-haters (like you), 2�people who just want a team to root for: "Go Android!!" Right or wrong, and 3�the true believers in the open-source religion.
Now as I said before, the only truly "open" phones would be FreeRunners that Stallman assembles in his Mom's basement from components gleaned from dumpsters and hands out for free, so I have no idea what new savior they'll turn to to save them from the tyrant Jobs. Be funny if it was Microsoft!
And no, I see no "bias" in the article�I think you're using the Rupert Murdoch definition: "Facts I don't want anybody to hear."
Al Coholic
Mar 26, 06:03 PM
Maybe not the worst, but definitely the most useless.
Spotlight does a so much better job.
Agreed. I keep my dock pretty sparse so if the app ain't there it's only a few keystrokes away.
The new Launcher is just one of those eye-candy apps. It'll be the first thing I delete.
Spotlight does a so much better job.
Agreed. I keep my dock pretty sparse so if the app ain't there it's only a few keystrokes away.
The new Launcher is just one of those eye-candy apps. It'll be the first thing I delete.
drlunanerd
Aug 25, 05:08 PM
I've just come out the other side of a protracted saga with AppleCare.
Bought my first personal Apple laptop, a MacBook, in May (having supported and bought a lot of their hardware over the years in my job).
It had a couple of faults so I decided to send it in to get repaired.
It took them 2 months to get a working laptop back to me.
After 1 month I had the original MacBook returned, which they hadn't repaired at all, apparently due to spare parts availabilty problems.
After another 2 weeks they sent a replacement MacBook. Which was DOA. At this point I asked for a refund as I had no confidence in the quality control of the product.
Customer Relations then offered me an upgrade to a new Macbook Pro, which I have now and am happy with.
So a happy ending, but a disgracefully long wait to get to it. Unfortunately this has been my experience with AppleCare over the years - it takes far too long to get hardware repaired - whether you take it to an Authorised Repair Centre or send it to AppleCare. It's useless in a business environment. At the least Apple need to add a next business day service, just like all the other 'tier one' PC manufacturers do. I'm baffled why Apple don't offer this.
Bought my first personal Apple laptop, a MacBook, in May (having supported and bought a lot of their hardware over the years in my job).
It had a couple of faults so I decided to send it in to get repaired.
It took them 2 months to get a working laptop back to me.
After 1 month I had the original MacBook returned, which they hadn't repaired at all, apparently due to spare parts availabilty problems.
After another 2 weeks they sent a replacement MacBook. Which was DOA. At this point I asked for a refund as I had no confidence in the quality control of the product.
Customer Relations then offered me an upgrade to a new Macbook Pro, which I have now and am happy with.
So a happy ending, but a disgracefully long wait to get to it. Unfortunately this has been my experience with AppleCare over the years - it takes far too long to get hardware repaired - whether you take it to an Authorised Repair Centre or send it to AppleCare. It's useless in a business environment. At the least Apple need to add a next business day service, just like all the other 'tier one' PC manufacturers do. I'm baffled why Apple don't offer this.
ATD
Sep 13, 03:20 PM
A lot of 3d programs will use as many cores as are available when rendering.
And I would say that the next versions of many programs will be better suited for multiple core processors.* They are way too common for software developers to ignore them any longer.
Yep. Not all of the software I use taps all the cores but the 3D renders I do shallow every inch of the CPUs. I have Maya with Mental Ray hooked to 2 computers, a quad and a dual. When I hit render the CPU usage hits 100% on all 6 processors. While having all these processors working is great I have noticed that my quad has lots of pauses in the finder doing simple things, even if nothing is running. Everyone else I know that has a quad has the same issue. I have to believe that there is a trade off for having all these processors, it seems they trip over each other on the small stuff. I hope the next version of OSX will take a look at this, in light of the fact we will be jumping to 8 or more processors.
And I would say that the next versions of many programs will be better suited for multiple core processors.* They are way too common for software developers to ignore them any longer.
Yep. Not all of the software I use taps all the cores but the 3D renders I do shallow every inch of the CPUs. I have Maya with Mental Ray hooked to 2 computers, a quad and a dual. When I hit render the CPU usage hits 100% on all 6 processors. While having all these processors working is great I have noticed that my quad has lots of pauses in the finder doing simple things, even if nothing is running. Everyone else I know that has a quad has the same issue. I have to believe that there is a trade off for having all these processors, it seems they trip over each other on the small stuff. I hope the next version of OSX will take a look at this, in light of the fact we will be jumping to 8 or more processors.
Erasmus
Nov 28, 11:22 PM
So, this proposed cost is to counter profit losses due to piracy?
Well... If that's so, we all know what we must do if this occurs...
PIRATE PIRATE PIRATE!!!
:)
And pirate Microsoft products because they made this happen... Wait... We were all already doing that, so... Pirate More? I dunno.
The music industry is just desperate because they know that they won't be around much longer. Once big music groups start putting their songs straight on iTMS instead of going through big companies like Universal, well they are screwed, and everyone else wins.
Then again, you could look at it this way... Universal is becoming redundant, and they want their redundancy payment, as we all would.
Well... If that's so, we all know what we must do if this occurs...
PIRATE PIRATE PIRATE!!!
:)
And pirate Microsoft products because they made this happen... Wait... We were all already doing that, so... Pirate More? I dunno.
The music industry is just desperate because they know that they won't be around much longer. Once big music groups start putting their songs straight on iTMS instead of going through big companies like Universal, well they are screwed, and everyone else wins.
Then again, you could look at it this way... Universal is becoming redundant, and they want their redundancy payment, as we all would.
Zargot
Jul 20, 10:58 AM
I got it!
The Macintosh Quadra!
No, wait . . . .
;)
Pure Genius...
The Macintosh Quadra!
No, wait . . . .
;)
Pure Genius...
Digital Skunk
Mar 22, 12:55 PM
Assuming this gets out of vaporware status, it looks pretty good. The custom interface also looks good. Apple better have some improvements to the UI (ahem, notifications) in iOS 5
Sorry, completely forgot about that.
iOS rocks in apps, but it does suck *** in terms of notifications and true multitasking.
Apple should've been the ones to buy Palm.
Sorry, completely forgot about that.
iOS rocks in apps, but it does suck *** in terms of notifications and true multitasking.
Apple should've been the ones to buy Palm.
DEE9299
Jun 23, 08:14 AM
has anyone gotten a phone call from radio shack yet.?
DCJ001
Mar 26, 07:57 PM
im using snow leopard, will all my documents and apps gone if i upgrade to lion ?
PowerPC (Rosetta) emulation is no longer offered. That means if you have any PowerPC applications they won't be able to run in Mac OS X Lion. You can determine if you are still running PowerPC applications by going into Applications -> Utilities -> System Profiler -> Applications and viewing "By Kind". This will show you which applications you have that are running under PowerPC. Rosetta had already become an optional install in Snow Leopard, and it appears Apple will be removing support for it entirely in Lion.
http://forums.macrumors.com/showthread.php?t=1104601
PowerPC (Rosetta) emulation is no longer offered. That means if you have any PowerPC applications they won't be able to run in Mac OS X Lion. You can determine if you are still running PowerPC applications by going into Applications -> Utilities -> System Profiler -> Applications and viewing "By Kind". This will show you which applications you have that are running under PowerPC. Rosetta had already become an optional install in Snow Leopard, and it appears Apple will be removing support for it entirely in Lion.
http://forums.macrumors.com/showthread.php?t=1104601
admanimal
Mar 22, 12:52 PM
Meanwhile, Apple is drowning in orders and battling light leaks (http://www.electronista.com/articles/11/03/22/buyers.complain.of.multiple.faulty.replacements/) in displays. If the quality cannot be improved expeditiously, would-be customers may investigate the competition. :(
Yeah, with problems like that they are destined to fail. :rolleyes:
Yeah, with problems like that they are destined to fail. :rolleyes:
maelstromr
Apr 25, 02:31 PM
Look out Apple...the chattel are beginning to rise. I hope these power-hungry thugs (Apple) get taken to the cleaners. Sad that Apple now views our location as a resource to be exploited.
While I can't say that I like the idea of private information being recorded without clear consumer knowledge or warning, I have to wonder what exactly is getting 'exploited' here? In two years when you throw your phone out Apple secretly searches your trash, takes it and markets to you based on where you went two years ago? Give me a break. :rolleyes:
While I can't say that I like the idea of private information being recorded without clear consumer knowledge or warning, I have to wonder what exactly is getting 'exploited' here? In two years when you throw your phone out Apple secretly searches your trash, takes it and markets to you based on where you went two years ago? Give me a break. :rolleyes:
EagerDragon
Aug 25, 07:36 PM
Kind of a rude reply to someone who is just posting their experience with Apple.
Without criticism there would never be a reason to improve anything.
100% agree, there are manufactoring mistakes, the man should have a right to complain, lets not be rude. Sorry about that, people should not treat you like that.
Without criticism there would never be a reason to improve anything.
100% agree, there are manufactoring mistakes, the man should have a right to complain, lets not be rude. Sorry about that, people should not treat you like that.
Cinch
Aug 11, 11:39 AM
This is probably the rumored Apple product I look forward to the most. Could really use a new phone, :p.
I agree at least since the iPod. As an investor, I hope Apple executes their plan well. The mobile phone business is getting crowded all of a sudden e.g. Best Buy, Disney, ESPN etc. I think it will come down to design e.g. Razr.
Cinch
I agree at least since the iPod. As an investor, I hope Apple executes their plan well. The mobile phone business is getting crowded all of a sudden e.g. Best Buy, Disney, ESPN etc. I think it will come down to design e.g. Razr.
Cinch
iRobby
Apr 25, 03:22 PM
This is RIDICULOUS! if you switch off location services your location is still being tracked by the mobile phone companies everytime your phone makes a connection with one of their masts, which happens everytime you move cell. Oh and this happens with every phone, otherwise they wouldn't work.
Multimedia
Aug 27, 03:48 PM
Just got the August Dell catalog and on page 17 under a red notebook that has a Yonah Core Duo inside it they display a large Core 2 Duo logo. In super fine print under it - about 6 point typeface - they mention "E6700 processors start at $2540". Can you believe it?
They are deliberately confusing their customers with unfair comparisons between 1.86 GHz E6300 Conroe for $2460 and 2GHz T2500 Yonah for $2715 on their notebook pages. :eek: :confused: :rolleyes:
I mean Apple's prices are RADICALLY LOWER with RADICALLY MORE power per dollar.
They are deliberately confusing their customers with unfair comparisons between 1.86 GHz E6300 Conroe for $2460 and 2GHz T2500 Yonah for $2715 on their notebook pages. :eek: :confused: :rolleyes:
I mean Apple's prices are RADICALLY LOWER with RADICALLY MORE power per dollar.
runninmac
Aug 7, 03:23 PM
Wow! Just about everything was bad ass! Time Machine seems awesome, so many times I have saved over a document and didn't have a back up. Now all I need is an external drive.
Were they serious when they said they were saving the best feature for later?
Were they serious when they said they were saving the best feature for later?
greenstork
Aug 17, 05:14 PM
So you have 4hdds in total,with 2 of each in raid 0 or what?
Do you have the os on one pair and scratch on the other pair?
Just out of curiosity, is it even possible to configure a RAID 10 or 01 on OS X setup without a dedicated controller card? I was planning to configure a RAID 1 (two 500 GB drives) on my Mac Pro for the sake of redundancy, but with 4 drives bays to play with, a RAID 10 or 01 might be a little faster if I understand the technology correctly. Anyone?
Do you have the os on one pair and scratch on the other pair?
Just out of curiosity, is it even possible to configure a RAID 10 or 01 on OS X setup without a dedicated controller card? I was planning to configure a RAID 1 (two 500 GB drives) on my Mac Pro for the sake of redundancy, but with 4 drives bays to play with, a RAID 10 or 01 might be a little faster if I understand the technology correctly. Anyone?
Full of Win
Mar 31, 07:19 PM
Exactly. What we need are more objective, balanced and rational sounding opinions like yours.
What he said was spot on. Gruber is the archetypical Apple sycophant, second only to Andy Ifatso from MacBreak Weekly.
What he said was spot on. Gruber is the archetypical Apple sycophant, second only to Andy Ifatso from MacBreak Weekly.
davidcmc
Mar 22, 03:45 PM
Says the man who doesn't even own one.
I can assure that doubling the 256MB of the first iPad is not enough for people that need a lot of multitask, like me.
I don't need to own an iPad 2.
The competitors have 1GB RAM, iPad 2 has 512MB.
It's simple: Apple is always behind hardware-wise because they like to priorize esthetics and appearance (besides the "so wonderful OS" ad). It's been this way for Macs, it seems to be the same way for iPads.
Android phones are selling more than iPhone.
iPhone has started a market, competitors are improving it.
iPad has started a market, competitors are improving it.
If you just can't recognize how multitask works better with 1GB RAM and true background apps (QNX, Honeycomb), then you deserve to use a limited thing like an iPad.
I've only bought the first iPad because there were no competitors at that time (and I hate netbooks), but now things are different. To be honest, A LOT different.
People said that the iPhone was going to be the best phone out there, but the market is showing something different.
People say the iPad is the best tablet out there, but it seems that the market is going to show something different.
There are 2 sides: Apple fanboys and realistic people.
I like products, not brands.
I can assure that doubling the 256MB of the first iPad is not enough for people that need a lot of multitask, like me.
I don't need to own an iPad 2.
The competitors have 1GB RAM, iPad 2 has 512MB.
It's simple: Apple is always behind hardware-wise because they like to priorize esthetics and appearance (besides the "so wonderful OS" ad). It's been this way for Macs, it seems to be the same way for iPads.
Android phones are selling more than iPhone.
iPhone has started a market, competitors are improving it.
iPad has started a market, competitors are improving it.
If you just can't recognize how multitask works better with 1GB RAM and true background apps (QNX, Honeycomb), then you deserve to use a limited thing like an iPad.
I've only bought the first iPad because there were no competitors at that time (and I hate netbooks), but now things are different. To be honest, A LOT different.
People said that the iPhone was going to be the best phone out there, but the market is showing something different.
People say the iPad is the best tablet out there, but it seems that the market is going to show something different.
There are 2 sides: Apple fanboys and realistic people.
I like products, not brands.
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